At GRD Finance, we are committed to safeguarding your personal and financial data. This Data Retention Policy explains how long we store your information, the reasons for retention, and how we securely dispose of data once it is no longer necessary.

1. Policy Objective

The purpose of this policy is to ensure that customer and operational data is retained only as long as necessary to fulfil legal, regulatory, operational, and business requirements, while protecting customer privacy and ensuring compliance with applicable laws.

2. Applicable Data

This policy covers all types of data collected, used, processed, stored, and transmitted by GRD Finance including but not limited to:

• Personal Identification Information
• Contact Information
• Financial and Transaction Records
• Loan Documentation and Agreements
• Customer Service Correspondence

3. Retention Period

Data will be retained for the period necessary to:

• Fulfil the purpose it was collected
• Comply with legal, regulatory, and tax obligations
• Support business operations and quality assurance
• Defend legal claims or resolve disputes

Unless a longer retention period is required by law or regulation, GRD Finance will generally retain the data for a period of minimum 7 years from the date of last activity or account closure.

4. Legal & Regulatory Requirements

Retention periods may vary based on specific regulatory obligations, including RBI guidelines, tax laws, and compliance requirements. In such cases, the extended retention period mandated by law will prevail.

5. Data Minimization and Access

We only collect and retain data that is necessary for the purposes outlined in our privacy policy. Access to retained data is strictly controlled and limited to authorized personnel only.

6. Secure Storage and Protection

GRD Finance takes appropriate technical and organizational measures to protect retained data from unauthorized access, loss, alteration, theft, or misuse. This includes secure databases, encryption, access controls, and regular audits.

7. Data Deletion and Disposal

Once the retention period has expired and the data is no longer needed for business or legal purposes, GRD Finance will securely delete or anonymize the information in a manner that ensures the data cannot be reconstructed or retrieved.

8. Customer Rights

Customers may request details about what data is retained, request correction of inaccurate data, or request deletion in accordance with applicable laws. Please contact our support team at:

Email: info@grd.finance
Phone: +91-9147759581

9. Policy Review and Updates

This policy is reviewed periodically and updated to reflect changes in legal or regulatory requirements, operational needs, or improvements in data protection practices. The latest policy version will always be available on our official website.

By using GRD Finance services, you acknowledge and agree to the terms of this Data Retention Policy.